Aperio CI Rubs Lamp, Releases Pricing Genie
Company Also Updates Smart Save Solution and Visual Bill Manager. 6/5/2009
BILLING & OSS WORLD

Aperio CI has released one new product and updated a pair of others.

The new product is Pricing Genie, the cornerstone of its new Genie suite of solutions. Aperio CI calls Pricing Genie a powerful visual tool for modeling, testing and launching new plans and managing them in one central location. This tool equips carriers with precise information to verify the impact of internal and competitive pricing structures within the marketplace.

Pricing Genie enables carriers to manage and measure the revenue impact of:

  • "What-if" scenarios
  • Implementing a new rate plan
  • Modifying an existing rate plan
  • Migrating customers from old plans to more current plans
  • Offering loyalty rewards or discounts
  • Adding or modifying bundles (text, mms, data, etc.)
  • Competitive threats

The company has also released a new and improved Smart Save solution, which has recently been renamed Retention Genie. Retention Genie is a Web-based retention tool, providing customer care representatives with the ability to proactively or reactively "save" customers who are threatening to defect, or have been identified as possible defectors.

Retention Genie automatically recalculates bills under all internal and competitor plans. It equips Customer Service Representatives with immediate analysis of customer's usage and how much they would have spent under any internal or competitor plan, giving them the confidence to make informed and intelligent offers.

One of the enhanced features of Retention Genie is the "Build a Plan" feature. It allows customer service representatives to quickly build a new plan for the customer based upon the customer's usage information, including bundles and add-ons.

Meantime, Aperio CI has announced the new and enhanced release of Visual Bill Manager (VBM), a Web-based solution for consumer, SME and corporate users that helps them to manage service usage through the swift delivery of online reports available soon after the billing cycle is complete.

The new enhanced features of Visual Bill Manager include:

  • Unbilled Usage - Enables the customer to view how much of their bundles they have used to date in order to avoid overages
  • Bill Image - Users may view their actual bill online. Additionally, users will have the ability to download and print their bills.

Visual Bill Manager was built to assist companies with the dreaded and time-consuming task of building their own reports in order to analyze usage data. The product eliminates the need to manually build and customize a report every time someone wants to see the data in a different way. All users need to do is simply build the report within Visual Bill Manager, run the report and a link to the report is delivered within minutes into their inbox.

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For more information, contact:

Lynn McAuley
Aperio CI
+1 (631) 468-4014
lynn.mcauley@aperioci.com

Glen Zimmerman
Netezza
+1 (508) 382-8267
gzimmerman@netezza.com